# Module 7: Workflow Automation, Enterprise AI Tools & Business App Creation Using AI OVERVIEW Businesses often rely on multiple applications and manual processes to manage daily operations. From collecting information and managing documents to processing requests and coordinating activities between departments, these tasks can take considerable time when handled manually. In this module, you will explore how AI-powered tools can help create business applications, automate workflows and connect enterprise platforms. You will learn to build applications using Power Apps and Copilot, automate business processes using Power Automate, and manage business information through OneDrive and SharePoint. You will also explore alternative development and automation platforms such as Google AI Studio, Replit, Make.com [http://Make.com] and n8n. In addition, you will learn how SharePoint, Power Apps and Power Automate can work together to support end-to-end business processes. The focus is on reducing manual work, improving coordination between departments and creating connected business workflows using AI and automation tools. > Tools covered: Power Apps, Copilot App Builder, Google AI Studio, Replit, > Workflow Frontier, Power Automate, OneDrive, SharePoint, Make.com > [http://Make.com], n8n Workflows, Loop and Power Pages Portal. WHAT WILL BE COVERED 7.1 CREATE BUSINESS APPS USING COPILOT FOR POWER APPS, APP BUILDER IN COPILOT 365, AND COMPARE GOOGLE AI STUDIO & REPLIT Explore how AI-assisted application development can help businesses create applications for specific operational requirements. You will learn how to: * Understand the role of Power Apps in business application development. * Use Copilot in Power Apps to describe requirements and create applications. * Explore the App Builder capabilities in Microsoft 365 Copilot. * Convert business requirements into application concepts. * Create applications for data collection and business process management. * Explore Google AI Studio and Replit for AI-assisted application development. * Compare the capabilities and use cases of different application-building platforms. Practical application: Develop applications for employee requests, customer information collection, internal approvals and departmental data management. 7.2 AUTOMATE BUSINESS PROCESSES USING WORKFLOW FRONTIER AND POWER AUTOMATE WITH COPILOT, COMPARE WITH MAKE.COM [http://Make.com] & N8N WORKFLOWS Learn how AI and workflow automation platforms can reduce repetitive tasks and connect different business applications. You will learn how to: * Understand the fundamentals of business workflow automation. * Explore Workflow Frontier and its automation capabilities. * Create workflows using Power Automate. * Use Copilot to describe and develop automation workflows. * Connect applications and automate information transfer. * Configure workflow triggers and actions. * Explore Make.com [http://Make.com] and n8n for workflow automation. * Compare different automation platforms based on business requirements. Practical application: Automate employee requests, approval processes, email notifications, customer follow-ups and routine information updates across business applications. 7.3 USE COPILOT FOR ONEDRIVE – SMART RETRIEVALS, COMPARING FILE VERSIONS AND DOCUMENT MANAGEMENT Explore how Copilot can support document retrieval and information management within OneDrive. You will learn how to: * Navigate OneDrive and understand its document management capabilities. * Use Copilot to find relevant information across stored files. * Retrieve information using natural language instructions. * Summarise and understand document content. * Compare different file versions and identify changes. * Organise business documents and reference materials. * Improve access to information stored across business folders. Practical application: Find important information across business documents, review file changes and reduce the time spent searching through large collections of files. 7.4 USE COPILOT FOR SHAREPOINT TO CREATE PAGES, POSTS, LISTS, LIBRARIES, SURVEYS AND FORMS Understand how SharePoint can support internal business communication, information management and collaboration with AI assistance. You will learn how to: * Understand the role of SharePoint in enterprise information management. * Create SharePoint pages and posts. * Organise information using SharePoint lists. * Create and manage document libraries. * Develop surveys and forms for collecting business information. * Explore how Copilot can assist with creating and organising SharePoint content. * Structure SharePoint resources for different departments and business activities. Practical application: Create departmental portals, employee information pages, document libraries, internal announcements and forms for collecting information. 7.5 INTEGRATE SHAREPOINT, POWER APPS & POWER AUTOMATE FOR END-TO-END BUSINESS PROCESS MINING AND WORKFLOW AUTOMATION Learn how multiple Microsoft Power Platform services can work together to create connected business processes. You will learn how to: * Understand the roles of SharePoint, Power Apps and Power Automate. * Use SharePoint lists and libraries as business information sources. * Connect Power Apps with SharePoint data. * Create applications for capturing and updating business information. * Configure Power Automate workflows to respond to application activities. * Connect different steps of a business process. * Explore process information to identify manual activities and potential automation opportunities. * Develop connected workflows across multiple business applications. Practical application: Build an employee request process where information is submitted through Power Apps, stored in SharePoint, routed for approval using Power Automate and updated based on the outcome. 7.6 COPILOT FOR LOOP & POWER PAGES PORTAL Explore how Microsoft Loop and Power Pages can support collaboration and business-facing digital experiences. You will learn how to: * Understand Microsoft Loop and its collaborative workspace capabilities. * Organise shared content and information using Loop. * Create and manage collaborative workspaces. * Explore how Copilot can assist with creating and organising content. * Understand the purpose of Power Pages. * Explore how Power Pages can be used to create business portals. * Identify use cases for customer-facing and employee-facing portals. * Understand how portals can support information access and business interactions. Practical application: Organise team collaboration through Loop and explore business portals for customer enquiries, employee requests and information sharing. SKILLS YOU WILL GAIN By completing this module, you will develop the ability to: * Create business applications using Power Apps and AI-assisted app builders. * Convert business requirements into application concepts. * Explore and compare AI-assisted application development platforms. * Build automated workflows using Power Automate. * Use Copilot to support workflow creation. * Understand triggers, actions and connections between business applications. * Manage and retrieve business documents using OneDrive. * Create SharePoint pages, lists, libraries, surveys and forms. * Integrate SharePoint, Power Apps and Power Automate. * Identify business processes that can benefit from automation. * Organise team collaboration using Microsoft Loop. * Understand how Power Pages can support business portal development. * Compare automation platforms such as Power Automate, Make.com [http://Make.com] and n8n. LEARNING OUTCOMES After completing this module, you will be able to use AI-assisted application development and workflow automation to improve business processes and reduce manual coordination. You will be able to: * Reduce manual administrative work: Create applications and automated workflows for repetitive activities such as employee requests, approvals, data collection and information updates. * Improve coordination between departments: Connect business applications and automate information movement between HR, finance, sales, marketing and operations. * Simplify approval processes: Build connected workflows that route requests to the appropriate people, capture decisions and update records automatically. * Improve business information management: Use OneDrive and SharePoint to organise documents, retrieve relevant information and manage departmental resources. * Reduce application development effort: Use AI-assisted tools to convert business requirements into application concepts and practical solutions. * Improve process visibility: Connect applications and information sources to understand how requests, approvals and operational activities move through an organisation. * Identify automation opportunities: Examine existing business processes and identify repetitive steps that can be simplified or automated. * Improve employee productivity: Reduce time spent on manual data entry, follow-ups, document searches and routine communication. * Support customer and employee services: Explore business applications and portals that simplify information collection, service requests and communication. * Build connected business workflows: Combine SharePoint, Power Apps and Power Automate to create processes where information is captured, stored, processed and updated across different stages. * Reduce dependency on disconnected tools: Bring business activities into connected application and automation workflows, making information easier to manage and follow up. * Improve operational efficiency: Use AI and automation to simplify daily activities and allow employees to focus more on problem-solving and business priorities. MICROSOFT AB-731 EXAM ALIGNMENT AB-731 knowledge area How this module supports it Identify the business value of generative AI solutions Understand how AI-assisted application development and workflow automation can reduce manual work. Identify benefits and capabilities of Microsoft's AI applications and services Explore Copilot, Power Apps, Power Automate, SharePoint, OneDrive and other Microsoft services. Identify business use cases for generative AI Apply AI and automation to employee requests, approvals, document management and business applications. Identify opportunities for AI adoption Recognise repetitive business processes that can benefit from AI-assisted applications and automated workflows. Understand AI implementation and adoption opportunities Explore how connected Microsoft applications can support business process improvements. CONTINUE TO THE NEXT MODULE You have completed the workflow automation, enterprise AI tools and business app creation module. You have explored how AI can help create applications, connect business systems, automate routine activities and improve information management. In the next module, you will explore machine learning models and understand how predictive and prescriptive analytics can support future planning and business decisions. Next Module 8: Machine Learning Models for Predictive & Prescriptive Modelling Learn how machine learning techniques can help analyse historical data, forecast future outcomes and support business planning.